What's New for Zoho CRM 2023

November 13, 2023 04:07 PM Comment(s) By Max Tyack

Zoho CRM recently released an Autumn 2023 update. It is incredible how many new features Zoho regularly packs into these updates which come out about twice per year! These are not little bug fixes, these are REAL DEAL new features!

    • Path Finder: Visual maps to track and improve customer journeys.
    • SMS Notifications: Send transactional information via SMS.
    • WhatsApp Message Templates: Ready-to-use templates for WhatsApp business interactions.
    • Wizard Support in Portals: Simplifies record creation for customer self-service.
    • Blueprint Support in Portals: Involves customers in business processes via portals.
    • Customize Unsubscribe Landing Page: Personalize the page seen when customers unsubscribe from emails.
    • Home Pages and Dashboards Enhancements: Profile-based sharing and access to multiple home pages.
    • Lookup Filters: Streamlined linking of records across modules.

Have a look at Zoho's blog for the full read: https://www.zoho.com/blog/crm/zoho-crm-autumn-23.html
Max Tyack

Max Tyack

Owner/Lead Developer Abstract Automation
http://www.abstractautomation.com/

Max Tyack ensures you get the most out of your Zoho apps. Specializing in Zoho CRM, Analytics, Books, Inventory, Desk, Campaigns, custom functions, Deluge scripting, and QuoteWerks, Max has performed many migrations from legacy CRMs like GoldMine and ACT! to Zoho CRM.

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